Quality Products and Quality Management Systems


Producing quality products, on time, at quoted cost is essential to a manufacturer's success. How do we define acceptable quality for any product? How do we and our customers determine what's 'good enough'? What controls can we add to maintain our level of quality? This simulation promotes understanding of the value of quality metrics. A quality measurement systems (ISO9001) overview shows a structure to reduce quality issues.

Course Outcomes:
  • Describe purpose and some elements of ISO9001 QMS
  • List specific quality measures used by manufacturers
  • List potential causes of variation (quality issues) for specific manufactured products
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Course: CEMF 115-00
Term: 1433
Section Number: 2
Schedule Number: 21049
Instructor(s): Sara Yob
Location: GRCC Lakeshore Campus, 12355 James St Holland, MI 49424
Dates: Apr. 20, 2022 (Wed., 12:30 - 4:30 p.m.)
Units: Non-Credit
Contact Hours: 4.0 Contact Hours
Seats Remaining: 19
Required Fees: Price