Problem Solving - 8 Steps & 5 Whys Overview


A standard process for solving problems and generating corrective actions allows your company to respond quickly, consistently and effectively when issues arise. Experience with the techniques, analysis and structure of problem solving models helps maximize team members contribution to the effort.

Course Outcomes:
  • Describe the 8 step process
  • Complete team case studies with fishbone diagram and 5why analysis
  • Evaluate criteria to choose a solution
  • Complete the PDCA model
This course is not currently scheduled. Please email us at for information about the next offering or if you are a business looking for customized training.